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Mac Thing - Independent Apple Mac support in London

Mac Thing

Independent Apple Mac support in London

  • On-Site Support
  • Remote Support
  • Training
  • For Business
  • Prices
  • Contact

Our Pricing

Remote Support

Fast, cost-effective solutions from anywhere

  • First 30 minutes: £40
  • Additional 30-minute blocks: £30 each
  • Quick fixes (under 5 minutes): Free

Multi-session packages:

  • 3-hour block: £180 (save £30)
  • 5-hour block: £280 (save £70)

On-Site Support

Professional service at your home or office

  • London callout fee: £25
  • Hourly rate: £65/hour
  • Minimum booking: 1 hour
  • Same-day service: £80/hour (subject to availability)
  • Emergency callout (evenings/weekends): £100/hour + £40 callout

Travel zones:

  • Outside M25: Call for quote

Apple Mac Training

Personalised lessons to boost your productivity

  • 1-on-1 training: £75/hour
  • Small group (2-4 people): £50 per person/hour
  • On-site (callout fee applies), or remote
  • Basic to advanced curriculum available

Popular training topics:

  • Getting started with your new Mac
  • iCloud and data synchronisation
  • Productivity apps and workflows
  • Security and backup best practices

Business Services

Comprehensive IT solutions for small businesses

Monthly Support Plans

  • Essential Plan: 2 hours/month – £150
  • Professional Plan: 5 hours/month – £350
  • Premium Plan: 10 hours/month – £650

Project-Based Services*

  • Microsoft 365 setup & migration: £400-£800
  • Google Workspace implementation: £300-£600
  • Network setup & WiFi optimization: £200-£500
  • Website development & maintenance: From £800
  • Cybersecurity assessment: £300-£600

*All project quotes are provided following initial consultation and assessment.

Consultation & Strategy

  • IT strategy consultation: £95/hour
  • System audit & recommendations: £250-£500
  • Staff training sessions: £85/hour per session

Package Deals

Save money with our popular combinations

New Mac Setup Complete

Perfect for new Mac users

  • Initial setup and data migration
  • 2 hours personalised training
  • 1 month email support £280 (save £70)

Small Business Starter

Get your business up and running

  • Network and printer setup
  • Microsoft 365 or Google Workspace setup
  • 3 hours staff training £650 (save £100)

Home Office Pro

Everything you need for productive remote work

  • Complete workstation setup
  • Cloud storage and backup configuration
  • 2 hours productivity training
  • 3 months of priority support £450 (save £100)

Why Our Pricing Works for You

✓ No hidden fees 
✓ Transparent billing – You’ll know the cost before we start
✓ Flexible payment – Cash, card, or bank transfer accepted
✓ Satisfaction guarantee – Not happy? We’ll make it right
✓ Free consultation – 15-minute phone call to discuss your needs


Payment Terms

  • Payment due upon completion of service
  • Monthly plans billed in advance
  • Major credit cards and bank transfers accepted
  • 30-day payment terms for established business clients

Get Started

Free 15-minute consultation – Let’s discuss your specific needs and provide an accurate quote.

Contact us:

Contact Us

Prices effective from June 2025 and subject to change. Custom quotes available for larger projects.

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Contact

10 Parkview Avenue
33 Delamarre House
LONDON
NW2 8AA
Tel (Colin): 07930 664222
Email: enquiries@macthing.co.uk

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