Remote Apple Mac Support
Remote Apple Mac support when you need it most.
We understand that even trivial problems can cause immense delay, just when you really need to get things done. Our Remote Apple Mac Support service is here to remove the technical obstacles for you, quickly and efficiently. We’re trusted, experienced Apple Mac specialists. You can rely on us to get you up and running again in no time.
Why choose our Mac help desk?
We’re quick to respond, and provide solutions fast. We’ve been providing Apple Mac Support services for over 20 years. We’ve likely already encountered any issues you may be experiencing. We fix problems, and will provide impartial advice at the same time. We’ll get your Mac up and running in no time!
Your personal online Mac technician
We get to know all of our customers. Once we’ve familiarised with your individual setup and technical needs, we can work even more quickly & efficiently moving forward.
A lot of problems can be solved remotely. As such, remote technical support is, in may cases, the quickest, and most cost effective option.
How does remote support work?
Get in touch to arrange a call-back. We’ll contact you on the phone, WhatsApp, or whatever your chosen method of communication. This usually takes place within an hour, and provides an opportunity to become aquatinted and discuss the problems you’re experiencing.
If we can’t resolve the problem over the phone, we’ll decide on the best means to connect to your computer. Apple’s screen sharing feature, or Chrome Remote Desktop both work great.
With your explicit approval, we’ll set about establishing a remote connection to view and control your computer. Once connected, we can then get to work.
Pricing
We charge £40 for the first 30 minutes – if it’s something we can resolve in 5 minutes, we can be flexible and allow some credit. After the first 30 minutes we charge £30 per half hour. Full details on our Prices page.
Contact us
If you’d like to know more, or to find out if we’re a good fit for you, why not drop us a line – we’ll call back at a time that’s convenient for you.